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Important BCCU Information

Welcome to Credit Union 1. This page is your headquarters for all Bensenville Community Credit Union (BCCU) related information. The page will be updated periodically with important information about your accounts as the transfer of your accounts progresses. If you can't find what you are looking for on the BCCU Information page please don't hesitate to call us at (800) 252-6950 opt. 3. A Member Service Representative will be happy to assist you.

To start here are some important facts:

  • Bensenville Community Credit Union joined with Credit Union 1 on July 31, 2014. A letter with details was sent in August.
  • A conversion of your account and associated products and services will take place on the weekend of November 29th, 2014.
  • The Bensenville branch office will be closed. The final day of business for the Bensenville office will be Friday, November 28th. We invite members to use the Northlake Branch of Credit Union 1 at 15 N Wolf Rd, Northlake, IL for branch business beginning December 1st. Addresses and hours of operation for the Northlake Branch as well as other branch locations is listed on our Locations page.
  • Your deposits are insured up to $250,000 per account by American Share Insurance.

Between now and the conversion date you will receive a welcome packet that contains the following:

  1. Membership Card - Your membership card contains your account number, the name on your account and the Credit Union 1 ABA number. Keep this card with you for use at branch and shared branching locations.
  2. Account Conversion Letter - This letter provides information about the conversion of your account including most products and services like checking, savings, direct deposit, ATM/Debit Cards and loans.
  3. Membership Booklet - The membership booklet contains all necessary membership agreement and disclosure information.
  4. Privacy Notice - The privacy notice is a document we are required to provide to all members annually concerning the methods we use to keep your information secure.
  5. Fee Schedule - The fee schedule is a listing of fees that may be associated with your Credit Union 1 account.
  6. Membership Application - The membership application is used to ensure that the information we have on your account is correct. Please complete the application, sign the proxy, ensure that all joint owners sign as joint owners, and return the agreement to a branch location or in the mail using the self addressed stamped envelope.
  7. Membership Services Brochure - The membership services brochure is a listing of the products and services offered by Credit Union 1 along with a directory of branch locations and their hours of operation.
  8. Current Loan & Savings Rate Sheets - These sheets list the rates as of the account conversion mailings. Updates versions are here on our web page.

You may receive other mailings depending on the products and services you currently use. These may include, new debit cards, a complimentary box of 50 checks, or information concerning the payment of a mortgage or home equity loan. Please review the information carefully and keep it for your reference.

We will continue to communicate with you as we work through the process of moving your accounts over to Credit Union 1 so watch your mail box, email and check this site periodically for information about changes that may take place with your account. We will continue striving to provide value and service for you and your family and to make sure you have the financial tools you need to be successful.




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