Contact Us

For your personal & financial protection, you may be asked additional security questions prior to any transactions being completed.

Corporate Contact Information

Telephone
800-252-6950 or 217-893-9112

Postal Address
200 East Champaign Avenue
Rantoul, IL 61866

Branch Location
For our different hours of operation, and if you would like to contact one of our many branches directly, please click here.

Additional Telephone Information

To report lost/stolen credit cards, please call 800-325-3678.

To report lost/stolen ATM/debit cards, please call 800-523-4175.

Our monitoring service may call you to verify unusual activity on your card. These are legitimate calls. For your debit card, the phone number used is 800-327-8622. For your credit card, the phone number used is 800-437-9392.

Department Contact Form

Select what Credit Union 1 Department you would like to contact from the drop down menu below.

PLEASE NOTE: Do not include sensitive information such as account numbers, passwords or social security numbers when contacting Credit Union 1 online.