1st MORTGAGE e-STATUS Login
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ABOUT US
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HOURS & LOCATIONS
Standard Branch Hours
8:30 a.m. to 5 p.m. Mon-Thu
8:30 a.m. to 6 p.m. Fri
8:30 a.m. to Noon Sat
For specific branch/drive-thru hours, use our Find a Branch tool above.

Holiday Closing Schedule
SAVINGS & CHECKING LOANS & CREDIT INSURANCE SERVICES ELECTRONIC SERVICES RESOURCES

Contact Us

Need to speak to member service representative or find our address to send a payment? The information below will point you to the help you need.

ABA/Routing & Transit Number
Corporate Contact Information
Card Related Telephone Information
Bill Pay Support Telephone Information
Contact Us by Email

ABA/Routing & Transit Number
271188081

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Corporate Contact Information
Telephone 217-893-9112
Toll Free 800-252-6950

Postal Address
200 East Champaign Avenue
Rantoul, IL 61866-2930

*For address, hours, and contact information for specific branches, please click here to go to our location search tool.

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Card Related Telephone Information
To report lost/stolen credit cards, please call 800-325-3678.
To report lost/stolen ATM/debit cards, please call 800-523-4175.

Our monitoring service may call you to verify unusual activity on your card. These are legitimate calls.

Debit card unusual activity phone number 800-327-8622.
Credit card unusual activity phone number 800-437-9392.

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Bill Pay Support Telephone Information
Toll Free 855-837-3991

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Contact Us by Email
Select what Credit Union 1 Department you would like to contact from the drop down menu below.

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PLEASE NOTE: Do not include sensitive information such as account numbers, passwords or social security numbers when contacting Credit Union 1 online. For your personal & financial protection, you may be asked additional security questions prior to any transactions being completed.


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