1-Touch Automated Phone System


You Can Do That With Mobile

1-Touch is being replaced with faster, safer and more secure online mobile access. Previously, 1-Touch was the only way to get your account information outside of business hours. As with everything technology has changed that to provide easier and more secure. CU1 is committed to providing our members with innovative, user friendly and secure resources to access and manage your account.

Our 24/7 online and mobile experience will take the place of the automated 1-Touch phone teller system effective January 1, 2021.

Online and Mobile Banking, provides 24/7/365 access to:

  • View Account History
  • Obtain Account Balances
  • Review Last Payments
  • Transfer Funds
  • Set Alerts
  • And Much, Much, More!

Download our Mobile App today!

Download on the App Store   Get it on Google Play

Your Account Information is Just One Touch Away

When you call our toll-free number, 800.252.6950 option 1. Credit Union 1’s 1-Touch automated phone system can be reached 24/7. After following the prompts to access your account information, you will be able to: check balances, check clearing and deposit information as well as request a check withdrawal sent by mail.

To access 1-Touch, you will need your Credit Union 1 account number and 1-Touch PIN. Need to request a PIN? Call our Member Solutions Department at 800.252.6950.