OnLine Express Bill Pay is the quick, easy and on time way to pay your bills online. With the click of a mouse OnLine Express Bill Pay members can pay everyone from their mortgage company to the paperboy via electronic payments, which can be written and sent in seconds. If bills are recurring, they can be programmed for automatic payment as well.
Signing up for OnLine Express Bill Pay is just as easy as the service itself! All you need is a Credit Union 1 Express checking account and access to OnLine Express Home Banking. A simple form must be completed online to access the service. The OnLine Express Bill Pay application can be accessed in OnLine Express on the Account Summary screen under Bill Payment. Select Enrollment Options and follow the prompts to sign up.
The best part is that the OnLine Express Bill Pay service is FREE.
To access OnLine Express Bill Pay:
Log on to OnLine Express by clicking the OnLine Express Log In button and enter your account number and Security Information when prompted.
Choose the Bill Payment - Pay Bills link in OnLine Express to access the bill pay program.
GREATER SIMPLICITY. Use the bill pay product to:
Select the day you want the payee to receive your payment.
Sit back and let the bill pay product do the rest.
Review your payments right online.
View electronic versions of some of your paper bills.
You keep your money in your account until your due date.
Pay some payees the same day bills are due.
NEW PERSONAL PAYMENT SERVICE, POPMONEY.
An easy way to transfer money from your account to friends or family.
Want to see the new bill pay first hand. Click the image below and we will show you the new service in action and highlight a few of the new features.
What is the advantage of OnLine Express Bill Pay?
OnLine Express Bill Pay makes paying your bills more convenient. All of your billers are kept in one place, no need to log on to multiple biller sites and services. Bills can even be delivered directly to your OnLine Express Bill Pay account electronically. Paying your bills is also more convenient with options to schedule payments, to pay bills when they arrive or to hand pay bills on your schedule.
How much does OnLine Express Bill Pay cost?
Nothing. That's right it's free. All you need is a Credit Union 1 Checking Account and access to OnLine Express Home Banking and you can begin paying your bills for free today.
What do I need to do to sign up?
The OnLine Express Bill Pay application can be accessed in OnLine Express on the Account Summary screen under Bill Payment. Select Enrollment Options and follow the prompts to sign up.
What do I need to pay my bills online?
You will need a Credit Union 1 checking account and access to OnLine Express Home Banking. To get started gather any copies of bills you wish to pay online. You will need the biller's name, address and your account number with the biller. Many of the companies you pay are already in OnLine Express Bill Pay so you will only need to select them from the list and put in your account specific company information. Many billers can also send e-bills directly to your OnLine Express Bill Pay account where they can be paid automatically or on demand depending on your preference.
Will bills be paid electronically or by paper check?
The answer is some of both. Most payments will be electronic but some billers are still unable to accept electronic payments. In those cases a paper check will be sent. OnLine Express Bill Pay can pay bills in three ways:
Via electronic transmission from OnLine Express Bill Pay to the Biller.
Via check drawn on your personal checking account.
Via a check drawn off of an account from OnLine Express Bill Pay.
What is an e-bill?
An e-bill is a copy of your bill and the information in it that is sent to your OnLine Express Bill Pay account rather than to you in the mail. These bills are kept safely on OnLine Express and can be paid automatically or on demand depending on your preference.
Can I download bill payment history?
Yes, you can download bill payment history as a .csv (comma separated) file for use in programs like Microsoft Excel. Direct download to Quicken or other personal finance software is not available.
Who can I pay using OnLine Express Bill Pay?
You can pay anyone from your power company to your paper boy. OnLine Express Bill Pay is flexible and payments are sent in the way that billers can process them. You can even make person-to-person payments using Popmoney.
Is OnLine Express Bill Pay Secure?
Yes, we use industry standard encryption and security measures during the logon and authentication process and during your bill pay session.
What if I send a payment but want to stop it because I sent it on accident?
First, don't worry we all make mistakes. OnLine Bill Pay is flexible and understands these situations. You may cancel your payment at anytime via bill pay before the payment is in process. After it is in process you will need to call the bill pay service at (855)837-3991, or contact the call center at (800)252-6950 option 3 and we will attempt to cancel the payment or place a stop pay on the check (if applicable).
What if a bill doesn't get paid by the due date it was scheduled for?
You can log in to OnLine Express Bill Pay and check the status of payments at any time. If a scheduled payment did not arrive at a biller, you can open a case online to have your payment researched. You can do this by clicking on Bill history, then 'view details' and then 'payment inquiry' inside of OnLine Express Bill Pay. You can also call the call center at (855)837-3991 to open a case.
Bill Pay no longer displays my current balance. Can this be changed?
Your checking account balance will no longer be displayed in OnLine Express Bill Pay. However, you can open the OnLine Express Home Banking summary page and OnLine Express Bill Pay in separate windows and set them side by side, or you can toggle in between them to see your checking balance and the OnLine Express Bill Pay window at the same time.