New Digital Banking

Members that are enrolling in Online/Mobile Banking for the first time after August 20, 2019 will register using the Register option at the login box. Registration can be done on any device with an internet connection. You can even download the Mobile App and register from there! Simply follow the screen prompts to complete your registration.

Members that are already enrolled in Online/Mobile Banking prior to August 20, 2019 do not need to register on the new platform! Simply use your current Online Banking login credentials (User ID and Password) and you will be presented with steps to validate, authenticate, and change your password. There will be a new area to login to Online Banking in the header of our website. Once you are logged in, look at any automated transfers you have previously setup to confirm they converted properly.

 

The Credit Union 1 Mobile App can be downloaded on the App Store^® and Google Play^®. Existing users that have the current Credit Union 1 Mobile App will receive and app update notice on August 20, 2019.

Existing Online Bill Pay Users will be able to immediately use Online Bill Pay once logged in to the new Online/Mobile Banking platform. Your scheduled payments and payees will be there, ready to access.

New Online Bill Pay Users, when you access the Online Bill Pay menu, you will be notified if you have accounts eligible for Bill Pay. Simply follow the on screen registration instructions.

There are several new features to the upgraded Digital Banking platform:

• Self Service. Reset passwords, hide/turn on/arrange tiles on the dashboard, create a real-time stop payment on a check, apply for a loan, update personal information and more!
• Biometric Authentication. When you have Biometric Authentication turned on for your mobile device, you can then use the same type of Biometric Authentication to login the CU1 App. Don't worry, biometrics don't have to be used to login to the app. If you prefer to type in your password, you can login that way if you choose.
• Credit Score. Securely check your credit score and view credit history on demand using CreditSense. CreditSense is also accessible on your mobile device!
• Download Account History. Download account searches to a spreadsheet or Quicken.
• Secure Messaging. Submit a transaction inquiry, submit a secure form, or compose a new message (and include attachments) using the Secure Message feature.
• Transfers. Transfers can be scheduled to occur immediately, on a future date, or as a recurring transfer. Unlinked Account Transfers allow you to transfer to another CU1 member. External Transfers are 2 way transfers to and from accounts you own at other financial institutions. 
• Spending Module (PFM). Create a Budget, establish Savings Goals, and track Expenses. Assign transactions to categories with the ability to split a single transaction into different categories. You can also add External Accounts like investments, 401K etc. to get an even larger picture of your financial well being.
• CU1 Card Keeper. Manage your CU1 Visa credit and debit cards on mobile devices with the new CU1 Card Keeper app. Download the CU1 Card Keeper app separately, and access it inside the CU1 Mobile App! COMING SOON!
• Fast Balance. Quickly check up to 6 account balances on mobile devices without logging in. You choose the the accounts you want to display.
• Alerts. Subscribe to receive alerts with the option to get the notification via email or text. A variety of Alert Categories to choose from and customize.