Credit Union 1 will be closed for a federal holiday on Monday, February 16, 2026.
Updated as of | Merger Completion Tracker: 75%
A conversion and consolidation of Heights Auto Workers Credit Union’s and CU1’s core processing systems will take place on February 28, 2026. Below you will find answers to common questions and helpful information to help you get familiar with your new Credit Union 1 accounts. If you need further assistance, please call (800) 252-6950.
Have questions about the merger, disclosures or fee schedule? Submit a Question
The Heights Auto branch will be closed on February 28, 2026, due to the System Conversion.
Update Contact Info
To ensure you receive all important communications about your account and what this merger means to you, it is critical that we have the best contact information for you on file.
Print or Save Statements
To prepare for the upcoming system conversion, we recommend printing or saving PDF versions of one year’s worth of statements for your records.
Adjust Bill Payments
In order to complete the system conversion, Digital Banking and Bill Pay systems will be down for a short period of time. We recommend that you change any bill payments that are due during the conversion timeframe to ensure timely payment.
Note Bill Pay Information
Current Bill Pay users will not be automatically transferred over during the system conversion. Once the system conversion is complete, you will need to enroll in CU1’s Digital Banking and Online Bill Pay platform to setup all recurring transfers.
Make note of your current payees: Company Name, Account Number, Address and Phone Number
For members with existing HAWCU credit and debit cards, continue to use them as normal and Credit Union 1 will send out additional information in the coming months.
New CU1 debit cards will be mailed on February 12, 2026. Thursday, February 26, 2026, will be the last day to use your current Heights Auto debit card. Activate and start using your new CU1 debit card on February 27, 2026.
Customer Service: (815) 895-4541
For members with existing Heights Auto loans, make a payment here.1
Credit Union 1 is proud to welcome members of Heights Auto Workers Credit Union. To ensure a seamless transition, our team will be hosting a free webinar for all HAWCU merger members that answer commonly asked questions on topics like setting up Digital Banking, making internal payments and transfers, Online Bill Pay, how to activate your debit card, and more. There will also be time to answer your specific questions.
Join us for the HAWCU Merger Member Webinar.
Tuesday, February 17 at 8:00am CST Register Now
Thursday, February 19 at 12:00pm CST Register Now
Credit Union 1’s highly rated Digital and Mobile Banking offer convenient access to your accounts, on your schedule. You can register for CU1’s Digital Banking beginning March 2, 2026—find out what to expect from your new Digital Banking platform.
The new HAWCU branch hours will take effect beginning March 2, 2026.
13912 S Torrence Ave. Burnham, IL 60633
Monday: 9:00am - 6:00pm
Tuesday: 9:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 9:00am - 6:00pm
Friday: 9:00am - 6:00pm
Saturday: Closed
Sunday: Closed
Your accounts will continue to be federally insured just as they are today through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).
You can continue to use Heights Auto Workers Credit Union branch. We cannot begin integrating the operations of the two credit unions until after the system conversion date of date February 28, 2026. HAWCU members will be notified as soon as the additional branches are connected.
Credit Union 1 ATMs are available for anyone to use; however, we cannot begin integrating the operations of the two credit unions until after the system conversion date of date February 28, 2026, so you may incur a fee until that time. Once the merger is effective, you will have access to all Credit Union 1 ATMs at no charge along with more than 130,000 CO-OP surcharge-free ATMs nationwide through the Allpoint, CO-OP, and MoneyPass networks.
Yes, your account number will change on March 2, 2026. Be sure to update any external parties—such as your employer (for payroll), service providers (for ACH transactions), or lenders—with your new Credit Union 1 (CU1) routing and account numbers.
To find your new account number starting March 2, 2026:
Yes, the routing number will also change on March 2, 2026. The new CU1 routing number is #271188081. You can find it in Digital Banking by scrolling to the Move Money tile, or at the bottom of the cu1.com website.
Yes, but not until the system conversion.
Your Heights Auto Workers Credit Union debit card will remain active through February 26, 2026. You’ll receive your new Credit Union 1 Visa® Debit Card during the week of February 12, 2026, which you can begin using on February 27, 2026.
Until the system conversion date February 28, 2026, none of your account terms will change. Whether or not they will change after the system conversion date depends on the type of account.
Loans | Your existing loan contract will remain in effect until the loan is paid off.
Share Certificates | The terms of your existing share certificate will remain in effect until the maturity date.
Savings & Checking | Rates and terms on these accounts are subject to change at the time of the merger date. You will receive a CU1 Membership Agreement and Account Disclosures before the merger date.
Credit Cards | Credit Union 1 offers an array of credit card options with competitive rates and exciting rewards. More information will be provided after the system conversion date of date February 28, 2026.
We want to hear from you! In our ongoing efforts to improve member experience at Credit Union 1, we’re rolling out a member survey to ensure that your voice is being heard.
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