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New Loan (800) 710-7359
Need Assistance (800) 252-6950

Welcome to Credit Union 1

The system conversion has been completed, we hope that you have had a seamless experience so far.

Get the Welcome Packet   Get the Conversion Guide

Have Questions?

Watch our Video Guides! We’ve created short video guides covering some of the most requested topics to get you started.

Still have questions? Call Credit Union 1: 800-252-6950

Post-Conversion Recommendations and Information

Update Automatic Debits or Credits

If you have any automatic debits or credits to your ECU account, you will need to advise each business of your new Routing and Transit Number.

CU1’s Routing & Transit #: 271188081

Important Credit Card Information

For members with existing ECU credit cards, continue to use them as normal and Credit Union 1 will send out additional information in the coming months.

Access Your Credit Card Portal

Verify Payroll Deposit

Every effort was made to ensure payroll deposits and payroll distributions were converted properly. While there was no action on your part for this transition, we recommend that you verify your payroll deposit and/or payroll distribution through digital banking with your first payroll.

Enroll in CU1 Digital Banking

Whether it's paying your bills faster than ever, easily searching your personal data or finding a nearby ATM while you are out and about, our new digital banking experience was improved with YOU in mind.

Get Started

Enroll in CU1 Online Bill Pay

Online Bill Pay can be accessed in Digital Banking on the Account Summary screen under Bill Payment. Select Enrollment Options and follow the prompts to sign up.

Get Started

How to Find Your New Account Number

You now have access to all of Credit Union 1 products, services, and locations! Due to the system conversion, you have been assigned new account numbers. To get your new CU1 account numbers, log in to Digital Banking. Your account numbers will be displayed when you click on each product on your personalized dashboard. If you have not yet registered for Digital Banking, you can enroll in minutes.

Register Log In

Important Notice About Your Debit Card

Your ECU debit card has been replaced with a CU1 debit card.

Begin using your CU1 debit card immediately. This new debit card is connected to your current Checking Account.

Loan Payments

Members who have loans have had those products converted to matching or similar products on the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement. Payments for loans can be made through digital banking or by mailing a payment to:

Credit Union 1
Attn: Payment Servicing
2651 Paseo Verde Pkwy
Henderson, NV 89074

New Branch Hours

The Brookfield branch and drive-thru will remain open to continue to serve you.

Starting December 2, 2024, branch hours will be:

  • Monday: 9:00 a.m. - 5:00 p.m.
  • Tuesday: 9:00 a.m. - 5:00 p.m.
  • Wednesday: 10:00 a.m. - 5:00 p.m.
  • Thursday: 9:00 a.m. - 5:00 p.m.
  • Friday: 9:00 a.m. - 5:00 p.m.
  • Saturday: 9:00 a.m. - 12:00 p.m.
  • Sunday: Closed

Access CU1’s Financial Wellbeing Platform

As a member of CU1, you have free access to our Financial Wellbeing platform, powered by Enrich. Start learning in less than 10 minutes.

Get Started

Frequently Asked Questions

Explore a wide array of additional questions and detailed answers.

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How are we doing?

We want to hear from you! In our ongoing efforts to improve member experience at Credit Union 1, we’re rolling out a member survey to ensure that your voice is being heard.

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Credit Union 1 is celebrating 65 years of helping individuals, families and communities reach their financial goals. Learn More