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24/7 Banking Solutions Member Help Center

Get answers to your banking questions on your schedule. The Member Help Center gives you easy access to answers through frequently asked questions, step-by-step tutorials, and how-to videos, making it simple to navigate everyday banking needs. Spend less time banking, so you can focus more on what matters most.

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Credit Union 1’s Routing Number: #271188081

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Self-Guided Solutions

Digital Banking
Digital Banking
Checking & Savings
Checking and Savings
Credit Cards
Credit Cards
Auto Loans
Auto Loans
Mortgage Loans
Mortgage Loans
HELOC and HELOAN
HELOC and HELOAN
How to Make a Loan Payment

How to Make a Loan Payment

 
 

Use your CU1 account or connect an account at another financial institution to make one-time or recurring loan payments.

Make a Payment
 
How to Check My Account Balance

How to Check My Account Balance

 

View real-time account balances 24/7 so you can stay on top of your finances.

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Watch a Short Video

 
How to Transfer Money 

How to Transfer Money 

 

Make transfers between your Credit Union 1 account and other financial institutions quickly and easily, so you can pay bills, manage your budget, and save smarter.

External Transfers
 
How to Set Up Direct Deposit 

How to Set Up Direct Deposit 

 

Get paid up to two days sooner1 when you switch your direct deposit to your Credit Union 1 Checking or Savings account. You can update your direct deposit directly in Digital Banking.

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CU1 Education

1 Stop Financial Learning

Financial education is key to helping you achieve your goals—that is why we created CU1 Education, a financial literacy blog. Updated regularly with insights and resources, unlock the knowledge to empower yourself on your financial journey. Whether you are buying your first car, paying off your mortgage, or building credit, we are here to help.

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How-To Videos

Get step-by-step guidance for your Digital Banking needs. Watch more how-to videos here.

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Need Further Assistance?

Credit Union 1 is always here to help—online, over the phone, and in person. Visit our Contact Us page to find the most convenient way to get in touch with our team on your schedule.

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Credit Union 1 is celebrating 67 years of helping individuals, families and communities reach their financial goals. Learn More

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