Mortgage Loans Home Ownership, Made Simple
Easily manage your Credit Union 1 Mortgage online. Make payments, obtain loan information, submit proof of insurance, and request payoff details quickly and conveniently with digital tools.
How to Manage Your Mortgage
Mortgage Insurance Requirements
Contact your insurance company to list Credit Union 1 (P.O. Box 2200, Carmel, IN 46082) as the lien holder. You will also need to submit proof of insurance with our partner MyInsuranceInfo and ensure your insurance meets Credit Union 1's requirements.
Credit Union 1 Mortgage Insurance Requirements:
- Dwelling coverage must be greater than or equal to a minimum of the outstanding loan balance.
- The deductible cannot be more than 5% of the loan balance. CU1 encourages 1%.
- Credit Union 1 is named as lien holder or loss payee. Please list the following name and address on the declaration page:
Credit Union 1
P.O. Box 2200 Carmel, IN 46082.
If your Mortgage insurance policy does not meet our requirements listed above, you will receive a phone call, email, or text communication from Allied Solutions, a company providing insurance policy tracking for Credit Union 1.
Please contact Allied Solutions directly at (800) 653-8812 with any questions.
Pay Off Details
If you pay off your loan through Digital Banking, the payoff amount may not include the lien release fee or any applicable legal fees. If additional funds are owed, CU1 will contact you with the remaining balance. To ensure your loan is paid in full, please contact CU1 at (800) 252-6950 before submitting your final payment to obtain a payoff quote. Payoff quotes are valid for 10 days.
Your final payment can be made through Digital Banking, by mail, at a local branch, or over the phone. If you choose to mail your payment, please note that the payoff quote’s validity period includes mail delivery and processing time. Once your loan is paid in full, your local county will issue the official release documentation. If you do not receive it within 30 days, CU1 recommends visiting or contacting your county office. If you are unable to obtain the document, please reach out to Credit Union 1 and we can provide the release for your records.
1 Stop Financial Learning
Financial education is key to helping you achieve your goals—that is why we created CU1 Education, a financial literacy blog. Updated regularly with insights and resources, unlock the knowledge to empower yourself on your financial journey. Explore popular blogs and informative blog categories.
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