Updated as of | Merger Completion Tracker: 100%
Welcome to CU1
As a member of Credit Union 1 (CU1), you have access to a wide variety of products and services, and we are pleased to have the opportunity to help you meet your financial goals.
- High-Priority Items
- Consumer Loans
- Credit Cards
- Changes Coming Soon
- Get the Most Out of Your CU1 Account
- New Branch Hours
- Frequently Asked Questions
Have questions about the merger, disclosures or fee schedule? Submit a Question
How are we doing? Provide Feedback
High-Priority Items
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Update Account and Routing Number
If you have any automatic debits or credits to your Loyola CU account, you will need to advise each business of your new Credit Union 1 account number and CU1’s Routing & Transit #: 271188081.
To find your account number in Digital Banking, log in, select the account tile, and use the number at the top—excluding the last four digits.
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Register for Digital Banking
CU1's Digital and Mobile Banking is a seamless way to manage your accounts on your schedule. Pay bills, send money, track spending, manage your debit cards, monitor your credit, and more in Digital Banking. Register Here.
Watch a How-To video that details the steps to enroll in Digital Banking.
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Enroll in eDocuments to Receive eStatements
Paper statement fees will be waived through June 31, 2026. If you are not enrolled in eDocuments after this date, you will be charged a $5.00 monthly statement fee. Set up eStatements by enrolling in eDocuments through Digital Banking.
Follow these step-by-step instructions to learn how to enroll in eDocuments.
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Verify Payroll
Every effort was made to ensure payroll deposits and payroll distributions were converted properly. While there was no action required on your part for this transition, we recommend that you verify your payroll deposit and/or payroll distribution through Digital Banking with your first payroll.
Auto Loans
If you currently have an Auto Loan, review your insurance policy to ensure it meets Credit Union 1’s Auto Insurance requirements.
Consumer Loans
Members who have a mortgage, home equity loan, or auto loan were converted to a matching or similar product in the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement.
Payment Changes
Several types of automatic payments—including internal transfers, recurring payments set up in Digital Banking, and external bill pay—did not carry over with the conversion. You will need to set up these payments again within CU1 Digital Banking.
If your loan payment was set up as an ACH (or a payment that makes a direct withdrawal from your bank account using your account number and routing number), any existing loan payments will clear. CU1 will do our best to clear transactions that use your LCU account and routing number for up to six months. However, your LCU account and routing number will no longer be valid after six months, and we recommend proactively updating everything to your new CU1 account and routing number as soon as possible to avoid the need for future changes.
Credit Cards
For members with existing Loyola CU credit cards, continue to use them as normal and Credit Union 1 will send out additional information soon.
Customer Service: (815) 895-4541
Changes Coming Soon
June 31, 2026
- Savings Only account and Paper Statement fees waived until June 31.
September 30, 2026
- Loyola CU’s Routing Number will deactivate on September 30.
Get the Most Out of Your CU1 Account
Now that the conversion is complete, you can take advantage of the features Credit Union 1 offers to make everyday banking simple and convenient. Learn more about these key features and how you can easily set them up today.
New Branch Hours
Archer Heights
6554 W. Archer Avenue
Chicago, IL 60638
Lobby
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Sunday: Closed
Northlake
6 W. North Avenue, Suite #100
Northlake, IL 60614
Lobby
Monday: 9:00am - 6:00pm
Tuesday: 9:00am - 6:00pm
Wednesday: 10:00am - 6:00pm
Thursday: 9:00am - 6:00pm
Friday: 9:00am - 6:00pm
Saturday: 9:00am - 12:00pm
Sunday: Closed
East Side
11615 S. Avenue O
Chicago, IL 60617
Lobby
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: Closed
Sunday: Closed
Access 130,000 Surcharge-Free ATMs Nationwide. Find an ATM
Merger FAQs for Loyola CU Members
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We will do our best to clear transactions that use your Loyola CU account and routing number for up to six months; however, we recommend updating everything as soon as possible to your new CU1 information.
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Yes, your account number changed on April 2, 2026. Be sure to update any external parties—such as your employer (for payroll), service providers (for ACH transactions), or lenders—with your new Credit Union 1 (CU1) routing and account numbers.
To find your new account number:
- Log in to Digital Banking.
- Go to the ‘Menu’, then select ‘Services’, followed by ‘Setup Direct Deposits’.
- Here, you can use ClickSwitch to update your direct deposits and ACH transactions, or scroll down to download a PDF with your account details.
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Yes, the routing number also changed on April 2, 2026. The new CU1 routing number is #271188081. You can find it in Digital Banking by scrolling to the Move Money tile, or at the bottom of the cu1.com website.
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Yes, please switch to Credit Union 1’s Digital Banking platform and mobile app, offering convenient access anytime, anywhere.
Download the CU1 Mobile Banking App.
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You may continue using your existing Loyola CU checks, which will be honored for up to 6 months after March 31, 2026. When you're ready to reorder, you can do so easily online.
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Your accounts continue to be federally insured through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).
