Credit Union 1 is investing in our team to better serve our members! On Tuesday, July 22, our Member Solutions Team will be in training all day and member service will be unavailable by phone. For assistance on July 22, please use Luna's self-service banking capabilities, log in to Digital Banking, or visit your local branch. Thank you for your understanding and being a member of Credit Union 1.

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Back to: Mergers

Updated as of | Merger Completion Tracker: 100%

Welcome to CU1

As a member of Credit Union 1 (CU1), you have access to a wide variety of products and services, and we are pleased to have the opportunity to help you meet your financial goals.

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Have questions about the merger, disclosures or fee schedule? Submit a Question

 

High-Priority Items

  • Update Account and Routing Number

    CU1 will do our best to clear transactions that use your ICCU account and routing number for up to six months; however, we recommend updating everything as soon as possible to your new CU1 information.

    If you have any automatic debits or credits to your ICCU account, you will need to advise each business of your new Credit Union 1 account number and CU1’s Routing & Transit #: 271188081.

    To find your account number in Digital Banking, log in, select the account tile, and use the number at the top—excluding the last four digits.

  • Register for Digital Banking

    CU1's Digital and Mobile Banking is a seamless way to manage your accounts on your schedule. Pay bills, send money, track spending, manage your debit cards, monitor your credit, and more in Digital Banking. Register Here.

    Watch a How-To video that details the steps to enroll in Digital Banking.

  • Enroll in eDocuments to Receive eStatements

    Paper statement fees will be waived through August 31, 2025. If you are not enrolled in eDocuments after this date, you will be charged a $5.00 monthly statement fee. Set up eStatements by enrolling in eDocuments through Digital Banking.

    Follow these step-by-step instructions to learn how to enroll in eDocuments.

  • Verify Payroll

    Every effort was made to ensure payroll deposits and payroll distributions were converted properly. While there was no action required on your part for this transition, we recommend that you verify your payroll deposit and/or payroll distribution through Digital Banking with your first payroll.

CU1 card

Activate your CU1 Debit Card

CU1 debit cards can be easily activated through Digital Banking. Simply log in an navigate to Debit Card Controls under the main Services menu. Or you can call 800.992.3808 to active in a few simple steps.

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Important Notice: Card Keeper has been retired. Debit Card Controls is now available directly in Digital Banking.

Consumer Loans

Consumer Loans

 

Members who have a mortgage, home equity loan, or auto loan were converted to a matching or similar product in the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement.

Payment Changes

Several types of automatic payments—including internal transfers, recurring payments set up in Digital Banking, and external bill pay—did not carry over with the conversion. You will need to set up these payments again within CU1 Digital Banking.

If your loan payment was set up as an ACH (or a payment that makes a direct withdrawal from your bank account using your account number and routing number), any existing loan payments will clear. CU1 will do our best to clear transactions that use your ICCU account and routing number for up to six months. However, your ICCU account and routing number will no longer be valid after six months, and we recommend proactively updating everything to your new CU1 account and routing number as soon as possible to avoid the need for future changes.

View Ways to Pay

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Auto Loans
If you currently have an Auto Loan, review your insurance policy to ensure it meets Credit Union 1’s Auto Insurance requirements.

 

ICCU Important Credit and Debit Card Info illustration

Credit Cards

To manage your ICCU credit card, you will use the My ICCU Card portal. You will need to set up an account directly with My ICCU Cards to manage your credit card.

Manage My Credit Card Manage Rewards

Cards Servicing: 888.406.7409

 

changes coming soon

Changes Coming Soon

August 31, 2025

  • Paper statement fees will be waived through this date. To avoid being charged the $5 monthly paper statement fee after this date, please enroll in eStatements through Digital Banking.

November 30, 2025

  • ICCU Routing Number Will Be Deactivated
    • The ICCU Routing Number will no longer work after this date. Please make sure your routing number is updated to CU1’s routing number (271188081) for all automatic transactions.
  • ICCU Checks Will No Longer Clear

 

Digital Banking - Spending Analysis

Get the Most Out of Your CU1 Account

Now that the conversion is complete, you can take advantage of the features Credit Union 1 offers to make everyday banking simple and convenient. Learn more about these key features and how you can easily set them up today.

Setup Direct Deposit Set Up Direct Deposit Transfer Money Transfer Money Pay Bills Pay Bills Order Checks Order Checks CardSwap CardSwap Card Controls Card Controls Digital Wallet Digital Wallet Credit Score Credit Score

New Branch Hours

 

Sycamore Branch

 

508 W. State Street
Sycamore, IL, 60178

Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Sunday: Closed

DeKalb Branch

 

1500 Barber Greene Road
DeKalb, IL, 60115

Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Sunday: Closed

Plano Branch

 

6 W. Main Street
Plano, IL, 60545

Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: Closed
Sunday: Closed

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Access 90,000 Surcharge-Free ATMs Nationwide. Find an ATM

 

Merger FAQs for ICCU Members

  • We will do our best to clear transactions that use your ICCU account and routing number for up to six months; however, we recommend updating everything as soon as possible to your new CU1 information.

  • Yes, your account number changed on June 2, 2025. Be sure to update any external parties—such as your employer (for payroll), service providers (for ACH transactions), or lenders—with your new Credit Union 1 (CU1) routing and account numbers.

    To find your new account number:

    1. Log in to Digital Banking.
    2. Go to the ‘Menu’, then select ‘Services’, followed by ‘Setup Direct Deposits’.
    3. Here, you can use ClickSwitch to update your direct deposits and ACH transactions, or scroll down to download a PDF with your account details.

  • Yes, the routing number also changed on June 2, 2025. The new CU1 routing number is #271188081. You can find it in Digital Banking by scrolling to the Move Money tile, or at the bottom of the cu1.com website.

  • Yes, please switch to Credit Union 1’s Digital Banking platform and mobile app, offering convenient access anytime, anywhere.

    Register for Digital Banking

    Download the CU1 Mobile Banking App. app store icon   google play icon

  • You may continue using your existing ICCU checks, which will be honored for up to 6 months after May 31, 2025. When you're ready to reorder, you can do so easily online.

  • Your accounts continue to be federally insured through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).

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