Consumer Loans
Members who have a mortgage, home equity loan, or auto loan were converted to a matching or similar product in the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement.
Payment Changes
Several types of automatic payments—including internal transfers, recurring payments set up in Digital Banking, and external bill pay—did not carry over with the conversion. You will need to set up these payments again within CU1 Digital Banking.
If your loan payment was set up as an ACH (or a payment that makes a direct withdrawal from your bank account using your account number and routing number), any existing loan payments will clear. CU1 will do our best to clear transactions that use your ICCU account and routing number for up to six months. However, your ICCU account and routing number will no longer be valid after six months, and we recommend proactively updating everything to your new CU1 account and routing number as soon as possible to avoid the need for future changes.