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Back to: Mergers

Updated as of | Merger Completion Tracker: 100%

Welcome to CU1

As a member of Credit Union 1 (CU1), you have access to a wide variety of products and services, and we are pleased to have the opportunity to help you meet your financial goals.

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Have questions about the merger, disclosures or fee schedule? Submit a Question

 

High-Priority Items

  • Update Account and Routing Number

    If you have any automatic debits or credits to your U.S. Employee Credit Union account, you will need to advise each business of your new Credit Union 1 account number and CU1’s Routing & Transit #: 271188081.

    To find your account number in Digital Banking, log in, select the account tile, and use the number at the top—excluding the last four digits.

  • Register for Digital Banking

    CU1's Digital and Mobile Banking is a seamless way to manage your accounts on your schedule. Pay bills, send money, track spending, manage your debit cards, monitor your credit, and more in Digital Banking. Register Here.

    Watch a How-To video that details the steps to enroll in Digital Banking.

  • Enroll in eDocuments to Receive eStatements

    Paper statement fees will be waived through July 31, 2026. If you are not enrolled in eDocuments after this date, you will be charged a $5.00 monthly statement fee. Set up eStatements by enrolling in eDocuments through Digital Banking.

    Follow these step-by-step instructions to learn how to enroll in eDocuments.

  • Verify Payroll

    Every effort was made to ensure payroll deposits and payroll distributions were converted properly. While there was no action required on your part for this transition, we recommend that you verify your payroll deposit and/or payroll distribution through Digital Banking with your first payroll.

CU1 card

Activate your CU1 Debit Card

CU1 debit cards can be easily activated through Digital Banking. Simply log in and navigate to Debit Card Controls under the main Services menu. Or you can call (800) 992-3808 to active in a few simple steps.

Consumer Loans

Consumer Loans

 

Members who have a mortgage, home equity loan, or auto loan were converted to a matching or similar product in the CU1 system. The rate and term for each of these products will remain the same as originally contracted for the remaining term of the agreement.

Payment Changes

Several types of automatic payments—including internal transfers, recurring payments set up in Digital Banking, and external bill pay—did not carry over with the conversion. You will need to set up these payments again within CU1 Digital Banking.

If your loan payment was set up as an ACH (or a payment that makes a direct withdrawal from your bank account using your account number and routing number), any existing loan payments will clear. CU1 will do our best to clear transactions that use your U.S. Employee Credit Union account and routing number for up to six months. However, your U.S. Employee Credit Union account and routing number will no longer be valid after six months, and we recommend proactively updating everything to your new CU1 account and routing number as soon as possible to avoid the need for future changes.

View Ways to Pay

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Auto Loans
If you currently have an Auto Loan, review your insurance policy to ensure it meets Credit Union 1’s Auto Insurance requirements.

 
 
 
 

U.S. Employees CU Important Credit and Debit Card Info illustration

U.S. Employees Credit Cards

Continue to manage your U.S. Employees Credit Union credit card, through the USECU Credit Card portal.

 
 

changes coming soon

Changes Coming Soon

July 31, 2026

  • Savings Only and Inactive Account fees waived until July 31.

October 31, 2026

  • U.S. Employee Credit Union Routing Number retiring on October 31.

 

Digital Banking - Spending Analysis

Get the Most Out of Your CU1 Account

Now that the conversion is complete, you can take advantage of the features Credit Union 1 offers to make everyday banking simple and convenient. Learn more about these key features and how you can easily set them up today.

New Branch Hours

 
 
 
 
 
 
 
 

Beginning May 4, U.S. Employees Credit Union members will have access to more branches in the Chicago area. Visit any Credit Union 1 branch for your banking needs.

 
 
 
 

Dearborn Branch

230 S. Dearborn Street, Suite 2962
Chicago, IL 60604

Lobby Hours

Monday: 9:00am - 3:00pm

Tuesday: 9:00am - 3:00pm

Wednesday: 10:00am - 3:00pm

Thursday: 9:00am - 3:00pm

Friday: 9:00am - 3:00pm

Saturday: Closed

Sunday: Closed

 

Hines Branch

5th Avenue & Roosevelt Road, Building 1, Room C124
Hines, IL 60141

Lobby Hours

Monday: 8:00am - 3:00pm

Tuesday: 8:00am - 3:00pm

Wednesday: 8:00am - 3:00pm

Thursday: Closed

Friday: 8:00am - 3:00pm

Saturday: Closed

Sunday: Closed

 

Northlake Branch

6 W. North Avenue, Suite #100
Northlake, IL 60164

Lobby Hours

Monday: 9:00am - 5:00pm

Tuesday: 9:00am - 5:00pm

Wednesday: 10:00am - 5:00pm

Thursday: 9:00am - 5:00pm

Friday: 9:00am - 5:00pm

Saturday: 9:00am - 12:00pm

Sunday: Closed

 

Merger FAQs for U.S. Employees Credit Union Members

  • We will do our best to clear transactions that use your USECU account and routing number for up to six months; however, we recommend updating everything as soon as possible to your new CU1 information.

  • Yes, your account number changed on May 2, 2026. Be sure to update any external parties—such as your employer (for payroll), service providers (for ACH transactions), or lenders—with your new Credit Union 1 (CU1) routing and account numbers.

    To find your new account number:

    1. Log in to Digital Banking.
    2. Go to the ‘Menu’, then select ‘Services’, followed by ‘Setup Direct Deposits’.
    3. Here, you can use ClickSwitch to update your direct deposits and ACH transactions, or scroll down to download a PDF with your account details.
  • Yes, the routing number also changed on May 2, 2026. The new CU1 routing number is #271188081. You can find it in Digital Banking by scrolling to the Move Money tile, or at the bottom of the cu1.com website.

  • Yes, please switch to Credit Union 1’s Digital Banking platform and mobile app, offering convenient access anytime, anywhere.

    Register for Digital Banking

    Download the CU1 Mobile Banking App. app store icon google play icon

  • You may continue using your existing USECU checks, which will be honored for up to 6 months after May 1, 2026. When you're ready to reorder, you can do so easily online.

  • Your accounts continue to be federally insured through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).

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Updated as of | Merger Completion Tracker: 75%

Merger Updates Conversion Update

A conversion and consolidation of U.S. Employees Credit Union’s and CU1’s core processing systems will take place on May 1, 2026. Below you will find answers to common questions and helpful information to help you get familiar with your new Credit Union 1 accounts. If you need further assistance, please call (800) 252-6950.

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Have questions about the merger, disclosures or fee schedule? Submit a Question

Important Dates

Important Dates

 

The USECU Main Office and Hines Branch will be closed on Friday, May 1, and Saturday, May 2. For assistance on Saturday, please call (312) 922-5310 or (800) 922-5313, available from 8:00 am to 5:00 pm CT.

April 29, 2026

  • Last day to use U.S. Employees Credit Union Debit Card

April 30, 2026

  • Activate and start using CU1 Debit Card
  • Last day to access USECU Online Banking, Zelle® and Bill Pay until 3:00pm CT
  • Hines and Main USECU Branches Open until 3pm CT

May 1, 2026

  • USECU Branches Closed due to System Conversion

May 2, 2026

  • Begin using your new CU1 account
  • Start enrolling in CU1 Digital Banking and Bill Pay
  • Access any Credit Union 1 branch locations
Prepare for System Conversion

Prepare for the System Conversion

 
 
 
 
 
 
  •  

    Update Contact Info

    To ensure you receive all important communications about your account and what this merger means to you, it is critical that we have the best contact information for you on file.

  •  

    Your New CU1 Debit Card

    Your current U.S. Employee Credit Union Debit Card will be deactivated. To replace this card, a new CU1 debit card will be mailed on April 6, 2026. You can begin using your new CU1 debit card on April 30, 2026, after activating it.

  • Print or Save Statements

    To prepare for the upcoming system conversion, we recommend printing or saving PDF versions of one year’s worth of statements for your records.

  •  

    Adjust Bill Payments

    In order to complete the system conversion, Digital Banking and Bill Pay systems will be down for a short period of time. We recommend that you change any bill payments that are due during the conversion timeframe to ensure timely payment.

    • Reschedule the payment to process before the system conversion
    • Unschedule the payment and pay the bill using an alternate method
  •  

    Note Bill Pay Information

    Current Bill Pay users will not be automatically transferred over during the system conversion. Once the system conversion is complete, you will need to enroll in CU1’s Digital Banking and Online Bill Pay platform to setup all recurring transfers.

    Make note of your current payees: Company Name, Account Number, Address and Phone Number

 
 
 
 

U.S. Employees CU -  Important Credit Card Info

Important Credit Card Information

For members with existing U.S. Employees CU credit cards, continue to use them as normal and Credit Union 1 will send out additional information soon.

 
 
 

make a loan payment

Make a Loan Payment

For members with existing U.S. Employees CU loans, make a payment here.¹

Pay Your Loan

digital banking

Discover Benefits of CU1 Digital Banking

Credit Union 1’s highly rated Digital and Mobile Banking offer convenient access to your accounts, on your schedule. You can register for CU1’s Digital Banking beginning May 4, 2026—find out what to expect from your new Digital Banking platform.

Branch Information & Hours

 
 
 
 
 
 
 

Beginning May 4, U.S. Employees Credit Union members will have access to more branches in the Chicago area. Visit any Credit Union 1 branch for your banking needs.

 

USECU Main Office

230 S. Dearborn Street, Suite 2962
Chicago, IL 60604

Lobby Hours

Monday: 9:00am - 3:00pm

Tuesday: 9:00am - 3:00pm

Wednesday: 10:00am - 3:00pm

Thursday: 9:00am - 3:00pm

Friday: 9:00am - 3:00pm

Saturday: Closed

Sunday: Closed

 

Hines Branch

5th Avenue & Roosevelt Road, Building 1, Room C124
Hines, IL 60141

Lobby Hours

Monday: 8:00am - 3:00pm

Tuesday: 8:00am - 3:00pm

Wednesday: 8:00am - 3:00pm

Thursday: Closed

Friday: 8:00am - 3:00pm

Saturday: Closed

Sunday: Closed

 
 

Merger FAQs for U.S. Employees Credit Union Members

  • Your accounts will continue to be federally insured just as they are today through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).

  • You can continue to use U.S. Employees Credit Union branch. We cannot begin integrating the operations of the two credit unions until after the system conversion date May 1, 2026. U.S. Employees Credit Union members will be notified as soon as the additional branches are connected.

  • Credit Union 1 ATMs are available for anyone to use; however, we cannot begin integrating the operations of the two credit unions until after the system conversion date May 1, 2026, so you may incur a fee until that time. Once the merger is effective, you will have access to all Credit Union 1 ATMs at no charge along with more than 130,000 CO-OP surcharge-free ATMs nationwide through the Allpoint, CO-OP, and MoneyPass networks.

  • Yes, your account number will change on May 2, 2026. Be sure to update any external parties—such as your employer (for payroll), service providers (for ACH transactions), or lenders—with your new Credit Union 1 (CU1) routing and account numbers.

    To find your new account number starting May 2, 2026:

    1. Log in to Digital Banking.
    2. Go to the ‘Menu’, then select ‘Services’, followed by ‘Setup Direct Deposits’.
    3. Here, you can use ClickSwitch to update your direct deposits and ACH transactions, or scroll down to download a PDF with your account details.
  • Yes, the routing number will also change on May 2, 2026. The new CU1 routing number is #271188081. You can find it in Digital Banking by scrolling to the Move Money tile, or at the bottom of the cu1.com website.

  • Yes, but not until the system conversion.

    • Continue using U.S. Employees Credit Union online/mobile banking through May 1, 2026.
    • Starting May 2, 2026, switch to Credit Union 1’s Digital Banking platform and mobile app, offering convenient access anytime, anywhere. You can register for Digital Banking beginning May 2, 2026.
  • Your U.S. Employees Credit Union debit card will be deactivated. You’ll receive your new Credit Union 1 Visa® Debit Card during the week of April 6, 2026, which you can begin using on April 30, 2026, after activating it.

  • Until the system conversion date May 1, 2026, none of your account terms will change. Whether or not they will change after the system conversion date depends on the type of account.

    Loans | Your existing loan contract will remain in effect until the loan is paid off.

    Share Certificates | The terms of your existing share certificate will remain in effect until the maturity date.

    Savings & Checking | Rates and terms on these accounts are subject to change at the time of the merger date. You will receive a CU1 Membership Agreement and Account Disclosures before the merger date.

    Credit Cards | Credit Union 1 offers an array of credit card options with competitive rates and exciting rewards. More information will be provided after the system conversion date of date May 1, 2026.

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