Telephone Banking

Quick, convenient transactions on your schedule.

With Credit Union 1, Telephone Banking, you can complete simple transactions easily through our automated phone system. Credit Union 1 recently debuted an enhanced phone system. To use Telephone Banking on the new system, all members will need to establish a new Telephone Banking PIN. The process to create a PIN is simple, and once the PIN is established, you can log in and start banking right away. 

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To use Telephone Banking on Credit Union 1’s new, enhanced phone system, you will need to create a new Telephone Banking PIN. Follow the steps below to create your PIN: ​

  • Call 800.252.6950.  
  • To access Telephone Banking, say “balance” or “transaction history.” 
  • You will be prompted to enter your full Social Security Number, which you can either say out loud or enter on your phone keypad. 
  • Next, type your Date of Birth (MM/DD/YYYY). 
  • You will then be asked to enter your Telephone Banking PIN. 
  • If you have not used CU1’s new phone system yet, you will not have an established PIN yet, and will need to create one. To establish a Telephone Banking PIN, press option 1 when prompted.
  • You will now be prompted to re-enter your Date of Birth and Zip Code. It’s important that these two pieces of information match what we currently have on file for you. 
  • Next, you will be asked to enter your desired new Telephone Banking PIN twice. 

Once a Telephone Banking PIN has been successfully created, you will be prompted to log in with your new credentials. You will then be able to use all Telephone Banking capabilities. 


Digital Banking

Credit Union 1’s easy-to-use Digital Banking and highly rated mobile app make it easier to stay on top of your finances. Check your balance, use budgeting tools, set account alerts, make mobile deposits, and more.

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Auto Rates as low as 6.99% APY1

Whether you are shopping for a new or used vehicle, or looking to refinance your current auto loan, CU1 has competitive financing options on a variety of terms. Start exploring auto loan options with rates as low as 6.99% APY1.

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Credit Union 1 is celebrating 65 years of helping individuals, families and communities reach their financial goals.