CU1 Card Keeper


Take Charge of Your Debit and Credit Cards With CU1 Card Keeper

Get CU1 Card Keeper, the mobile app that lets you control Debit Card and Credit Card usage and spending on the go. Monitor your accounts with your smartphone and control how, when and where your cards are used.

CU1 Card Keeper Lets You

  • Turn your cards on and off
  • Establish transaction controls for:
    • Dollar Amount Limits
    • Merchant Categories
    • Geographic Locations
  • Receive alerts when your cards are used, approved, or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted and/or declined transactions
  • Get real-time balances for your accounts

Control Spending

If you’re trying to establish or stick to a budget, CU1 Card Keeper can help. Set spending limits or specify thresholds by merchant types such as gas, groceries or retail stores. You can also establish these controls by location. The flexible app lets you change these parameters anytime with ease via your mobile device.

Fraud Protection

Turning your Debit Card or Credit Card off when you’re not using it helps safeguard against fraud. When your card is “off”, no withdrawals or purchases will be approved. Transaction controls that allow your card to work only in specific locations or geographic areas, add another layer of protection. Real-time alerts keep you informed when your card is used or declined.

Review Balances and Transactions

Monitor your finances from anywhere. Use the CU1 Card Keeper app to check your account balances.

Signing up for CU1 Card Keeper is easy! All you need is a Credit Union 1 checking or credit card account and the CU1 Card Keeper mobile app. The best part is that CU1 Card Keeper is FREE.

How to Get Started With CU1 Card Keeper:

  1. Download the CU1 Card Keeper App from the App Store® or on Google PlayTM.
  2. Read and accept the terms and conditions of use.
  3. Answer a few simple questions to verify your identity and update your contact information.
  4. Add your cards to the CU1 Card Keeper App.
  5. Once verified, you’re all set to use CU1 Card Keeper!

Download on the App Store   Get it on Google Play


Message and data rates may apply. Check with your mobile carrier for details. App Store is a trademark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.


CU1 Card Keeper Questions

Is there a fee for CU1 Card Keeper?

No. CU1 Card Keeper is included with your checking accounts. 

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Can I unsubscribe from CU1 Card Keeper?

Yes, you can unsubscribe through the CU1 Card Keeper App via Manage Portfolio. To unsubscribe, uncheck all cards and accounts and tap OK. Or call Credit Union 1 at 800.252.6950. Please note, when unsubscribing from CU1 Card Keeper, all previously set alerts and controls are no longer in effect.

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Can I re-enroll in CU1 Card Keeper if I previously unsubscribed?

Yes. To activate an unsubscribed user, you will register as a new user. You are required to select a new username; if you enter your previous username an error displays. Upon successful registration, you may once again use CU1 Card Keeper. 

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How long does the app stay logged in if you do not log out?

The app automatically logs the user off after 10 minutes of inactivity.

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Can multiple cards be linked to one registered CU1 Card Keeper account?

Yes. Cardholders can register multiple Credit Union 1 cards within a single CU1 Card Keeper app. 

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How many cards can you register within a single CU1 Card Keeper application?

There is no limit. 

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If I receive a reissued or replacement card, will I have to update my cards within the application?

If the card number is new, then yes, you must add the new card number to your profile. You may also unmanage the old card by accessing Manage Portfolio. 

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What exactly is the range of the My Location controls, and will this setting impact internet transactions?

The My Location controls and alerts will check to ensure the merchant location is within a 5-mile radius of the device set as primary within CU1 Card Keeper. These controls impact card present transactions only, therefore internet transactions are not impacted. 

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If My Location is set but the primary device is off, will transactions get denied outside of the My Location area?

CU1 Card Keeper ignores location information that is more than 8 hours old. So, if the phone is off for more than 8 hours, My Location controls will not take effect, and the transaction will not be denied on the basis of the old location information. 

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What happens if My Location is set but the phone is left at home? Will transactions be denied outside the My Location area?

CU1 Card Keeper performs a proximity check at the granularity of Zip code or city, so if the merchant is close to home then the transactions will still go through. 

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A region has been set on the map. Does this mean the card can only be used exactly in this region?

The region shows the approximate area where the card can be used; the area must be greater than 5 square miles. CU1 Card Keeper can typically map the transaction down to a ZIP code or city. If the city or ZIP code of the merchant overlaps with the selected region in the map, then the transaction can still go through. There are instances where a merchant location cannot be mapped down to a ZIP code or city, in which case CU1 Card Keeper will default to a state-level match. 

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Can I block all international transactions?

Yes. International transactions can be blocked using the Block International location control. Transactions will be limited to the United States. 

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Does Block International also block Internet transactions?

No. The location controls are applicable to in-store transactions only. 

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Will location controls, merchant controls, threshold controls, and turning the card off impact previously authorized recurring transactions?

Previously authorized recurrent payments will continue to process and will bypass the CU1 Card Keeper edit checks.

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Are the alerts sent as email or push notifications to the device?

CU1 Card Keeper alerts are sent as push notifications to the phone. The alerts also display under Messages in the CU1 Card Keeper app.

Message and data rates may apply. Check with your mobile carrier for details. The iPhone and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. Android and the Google Play logo are trademarks of Google LLC.

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Does the app show recent transaction history?

Yes, the app shows the last 50 card-based transactions posted within the last 30 days.

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Credit Union 1 is celebrating 65 years of helping individuals, families and communities reach their financial goals.