How to Recover Your Login ID
Forgot your Login ID? Follow the simple steps below to begin the recovery process.
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For members using a web browser, get started here.
For members using the CU1 Mobile App, tap Forgot Login at the bottom left of the Log In screen.
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Provide your personal information that matches what Credit Union 1 has on file including:
- Last Name
- Date of Birth
- Zip Code
- Social Security Number
- Email Address
- Choose how to receive your Login ID. It will be sent to either your email address or the mobile phone number on file with Credit Union 1.