Travel Notice

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CU1 Card Travel Notification

Travel Notification

Don't forget to put travel notifications on your CU1 debit and credit cards to ensure seamless card usage while out of town.

Just a few easy steps

  1. Login to CU1 Online Banking
  2. From the Menu, Click on Messages
  3. Press the pencil icon to Compose/Create New Message
  4. Recipient: Member Service
  5. Subject Line: Travel Notification
  6. Enter your travel details including the start and end dates, location and the best way of contacting you with urgent questions/concerns regarding your transaction
  7. Click "Send Message" to securely send this information to us and we will ensure your travel note is added to your debit/credit card as soon as possible

You can also call our Member Solutions Team at 800.252.6950 or visit a branch to notify CU1 of your travel plans.

 

Other Phone Numbers Available

To report lost/stolen credit cards | 844.700.1129
To report lost/stolen debit cards | 800.472.3272

Our monitoring service may call you to verify unusual activity on your card. These are legitimate calls.

Credit Card unusual activity | 844.700.1129
Debit Card unusual activity | 877.253.8964

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