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EACU My Accounts FAQs

Will my accounts continue to be insured?
Your accounts will continue to be federally insured just as they are today through the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit Union Administration (NCUA).
 

Will my account number change?
No, your account number will not change.
 

Will the routing number change?
EACU will retain our current routing number for the time being. After the system conversion date of December 31, 2022, you will then use your Credit Union 1 account number and routing number for automatic debits or credits.

Credit Union 1's routing number is 271188081.
 

Will my online/mobile banking change?
Once the conversion of systems occurs on December 31, 2022, you will use Credit Union 1’s digital banking platform which has a consistent look and feel across devices. Banking anytime, anywhere has never been simpler.

Online banking will have limited interruption. More details about the brief service interruption will be provided in the coming weeks.
 

Will my debit card still work?
Yes, existing cards will work. There will be a mass reorder in September 2023 for all credit and debit cards.
 

Will my recurring transactions be affected?
Once the conversion of systems occurs, you will need to notify each business of Credit Union 1’s routing and transit number.
 

Will this affect my direct deposit?
No, direct deposit will not be affected.
 

Will this affect my automatic loan payments?
Loan payments—both internal loan payments from an Emory account and those coming from another financial institution—should not be interrupted.
 

Will the terms of my existing EACU accounts change?
Until the system conversion date of December 31, 2022, none of your account terms will change. Whether or not they will change after the conversion effective date depends on the type of account.

Loans | Your existing loan contract will remain in effect until the loan is paid off.

Share Certificates | The terms of your existing share certificate will remain in effect until the maturity date.

Savings & Checking | Rates and terms on these accounts are subject to change at the time of the system conversion date. You will receive a CU1 Membership Agreement and Account Disclosures before the system conversion date.
 

What happens to my Specialized Accounts (Christmas)?
Your specialized accounts will be converted over to an Additional Savings account with CU1 that has no withdrawal limitations or requirements. CU1 Additional Savings accounts have a $0.01 minimum balance requirement to earn dividends and currently earn 0.01% APY. Dividends are paid monthly on the last day of the month.
 

Will I get a December/Final Emory Alliance Credit Union Statement?
Yes. Your December statement will be the final statement you receive from Emory Alliance Credit Union. Beginning 2023, your statements will come from Credit Union 1. We recommend printing or saving PDF versions of a year’s worth of your EACU statements for your records prior to December 30, 2022.
 

Will I get an eStatement from Emory Alliance Credit Union?
December/Final Emory Alliance Credit Union statements will be mailed to every member.
 

How do I retrieve a copy of my past years’ statements?
We recommend logging in to online banking and printing or saving PDF versions of a year’s worth of your EACU statements for your records prior to December 30, 2022 as your new account history will only reflect transactions made after the conversion.

 


 

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